BeCodeBeCode
Back to the glossary
Artificial intelligence

ChatGPT

AI chatbot by OpenAI

ChatGPT is a conversational tool by OpenAI built on a large language model (LLM). You talk to it in plain language — you ask a question or set a task and it responds with coherent text. It can write and rewrite text, explain, translate, summarize, and help with ideas and code.

How ChatGPT works

ChatGPT is built on a large language model that learned from a vast amount of text. It does not look up an answer in real time — instead, based on your question, it predicts the most likely continuation of the text word by word. That is why it sounds natural, yet it does not hold “the truth” stored as a fact in a database.

You interact with it through a so-called prompt, meaning your instruction. The more clearly you state what you want, what role the model should take, and in what form you expect the output, the better the answer you get. Some versions can also work with uploaded documents or images and search the web for current information.

What to use ChatGPT for in business

ChatGPT is a versatile assistant for working with text and information. It saves time on routine tasks that would otherwise take hours and helps you get going when you do not know where to start. It works best as an assistant whose output a human still reviews and refines.

  • Creating and editing text: emails, product descriptions, articles, ads.
  • Summarizing long documents and preparing briefs or outlines.
  • Translations and adjusting the style or tone of your communication.
  • Suggesting ideas, customer replies, and helping with programming.

Where ChatGPT’s limits are

ChatGPT can sound convincing even when it is wrong — it can invent a fact, a source, or a number, which is called a hallucination. Always verify important information and do not use its output blindly, especially on legal, financial, or medical topics.

You also need to be careful with sensitive and company data — what you put into the standard version may not stay only with you. Stricter variants and rules exist for business deployment. You get the most value when your team learns to write good instructions and review the output critically.

Want to teach your team to use ChatGPT effectively?

Explore our AI training

Frequently asked questions

Are ChatGPT’s answers always correct?

No. ChatGPT generates text based on probability, not from a verified fact database, and it sometimes confidently makes information up. Always verify important details against a trusted source, especially on expert topics.

Can I put company data into ChatGPT?

Be careful with sensitive and personal data — in the standard version you do not have full control over how it is handled. For working with internal data, choose a business variant with clear rules and never share anything that must not leak.

How do I get better results from ChatGPT?

The key is a good instruction. State clearly what you want, give the model context, define a role and output format, and refine the result step by step. This very skill, prompt engineering, is what we develop in our AI training.

Related terms

No commitment

Tell us what you're working on.

Write a few lines about your company and what's holding you back. We'll get back within 24 hours with a concrete proposal and price.