Horní Libochová: custom CRM.
A custom CRM is a system for customers, jobs and sales that we program around how your company actually works. Our projects have ranged from €1,000 for a single module to €80,000 and more for a whole company. We ship the first usable version within a week for smaller systems and in 2 to 4 weeks for larger ones.
Off-the-shelf CRM won't save your business — boxed solutions force you to change proven processes. We build the system from first enquiry to issued invoice.
Under the chaos is one system.
Excel, emails and paper reports work while the company is small. Then they start costing time every day.
Move the cursor over the image — beneath what you handle manually today is a system that can do it on its own.
A quote in five minutes, not an hour.
The system knows your clients, prices and history. It assembles a quote from what someone already entered once.
The same applies to orders, timesheets and invoicing.
At ten quotes a week that is a full working day saved.
The most expensive CRM is the one you don't use. System paid for, data scattered, team frustrated.
Three systems replaced by one.
Sales, grants and service run from one screen connected to internal systems.
MOBIS · renewable energy
MOBIS case study
Service without paperwork.
Clients, jobs and service visits in one place — technicians log visits straight from the field.
GRUBMANN · heating, cooling and renewables
GRUBMANN case study
From quote to signature on site.
Path from quote to order, production planning and installation logs with electronic client signature.
ELMONT-ZH · electrical engineering and housing associations
ELMONT-ZH case study
Every event has its crew and its ambulance.
An event calendar with staffing by role, collision checks for people and vehicles, and payroll data built from confirmed shifts.
AP RESCUE · event medical cover
AP RESCUE case study
The door opens with a QR code in the phone.
Membership is bought online with a receipt, the code in the phone opens the door under the club's own entry rules, and every entry becomes attendance.
TITAN GYM · combat sports
TITAN GYM case studyOur systems run here too
Custom CRM systems and web applications — from job records and scheduling to field service and customer portals.
The measure is time saved.
Verbatim from our Google profile, with the authors’ names, in the language they wrote them in. Nobody notices a pretty table — they notice that an hour’s work is done in minutes.
Urcite odporucam, profesionalny pristup, rychle spracovanie navrhov na zmeny v systeme, ochota pomoct a poradit, snaha zrealizovat do maximalnej moznej miery predstavu klienta. Velka spokojnost :)
Po prvom stretnutí som vedel že mi pomôžu s problémom ktorý riešim dlhšiu dobu. No že mi ten problém vyriešia som ani netušil. Skvelý prístup, komunikácia, promptnosť. Neexistuje u nich možnosť nedá sa alebo že je to nemožné. Systém ktorý nám nastavili mi uľahčil prácu o 50% a mám všetky potrebné prehľady za chvíľu. Odporúčam!
Rýchla, profesionálna a ľudská komunikácia. Systém vytvorený presne podľa našich potrieb. Dolaďovanie prebiehalo bez problémov a každá ďalšia požiadavka je vybavená rýchlo. Odporúčam 👌
Dali sme si vo firme vytvoriť CRM na mieru. Firma je zákaznícky orientovaná, dodatky a opravy riešia promptne. Skvelý tím. Odporúčam a teším sa na ďalšie etapy tvorby nášho CRM systému.
It was the best choice we have done in our company 👍 BeCode did a great job and built the best CRM
We build exactly the modules you need.
Inquiries in one place
From form, email or call — one record. Nobody retypes anything and nothing gets lost.
Quotes from existing data
Quotes prefill from what's already in the system. Review, send, and the system tracks whether the client opened it.
Planning and capacity
Dates, people and equipment in one calendar. See who's free and what can't be promised before you promise it.
Invoicing without retyping
Documents assemble from work done and delivered. Invoices leave the same system.
From €1,000 to €80,000 and more.
The range is wide because a custom CRM has no price list. Scope sets the price: how many processes the system covers, which tools it connects to, and whether it takes over data from an old system.
You can start with one module and add more once the first has proven itself. We give you a concrete figure after one meeting about your processes.
- One module, such as enquiry tracking
- Several modules and user roles
- Integration with accounting, e-shop or warehouse
- Data migration from an old system
- The whole company in one system, field work included
Custom, off-the-shelf CRM or Excel?
An off-the-shelf CRM is a sensible choice for a small team with a standard process — and we will tell you so. The difference is who adapts to whom, and what you pay as the company grows.
| Criterion | Custom CRM by BeCode | Off-the-shelf CRM (Pipedrive, Raynet…) | Excel and e-mail |
|---|---|---|---|
| Who adapts to whom | The system to your processes | You to the vendor’s process | Nobody, everything is done by hand |
| Per-user fees | None, another person costs nothing | Every month for every user | None |
| Running costs | Only the server, usually a few tens of euros every six months or a year. Support optional, billed by the hour. | A licence that grows with the team | People’s time spent retyping and searching |
| Source code and data | Yours, and you can leave with them | The code is the vendor’s, the data lives in their system | Yours, but scattered across files and inboxes |
| Where the data lives | On servers in the EU that we manage | Wherever the vendor keeps it | On laptops and in e-mail |
| First usable version | Within a week for smaller systems, in 2 to 4 weeks for larger ones | Right after sign-up, customisation depending on scope | Immediately |
| Integration with accounting, e-shop, warehouse | Exactly with what you use | Through ready-made integrations, if one exists for your tool | Retyping by hand |
When does your own CRM pay for itself?
You pay for an off-the-shelf CRM every month for every person, and for a custom one once. Set up your team and see from which month your own system is cheaper — or that for you it isn’t.
- Year 1€3,840€5,060
- Year 2€9,120€5,120
- Year 3€15,840€5,180
- Year 4€24,000€5,240
- Year 5€33,600€5,300
With these numbers a custom CRM pays for itself in 15 months and saves €28,300 over 5 years.
We compare licences against the build and the server (€60 a year). Rollout, training and optional support exist on both sides, so they are left out.
Certified development process and data handling — not a promise, but a verified audit.
Custom CRM: frequently asked questions
What is a custom CRM?
A system for managing customers, jobs and sales that is programmed around one company’s processes — instead of the company bending to fit a finished product. It usually covers the path from enquiry through quote and job to invoice, and connects to the tools the company already uses.
How much does a custom CRM cost?
Our CRM projects have ranged from €1,000 for a single module to €80,000 and more for a company-wide system with integrations and data migration. Scope sets the price: the number of processes and roles, integrations, and whether data comes over from an old system. We give you a concrete figure after a meeting about your processes.
How long does it take to build a custom CRM?
We ship the first usable version within a week for smaller systems and in 2 to 4 weeks for larger ones — deliberately before everything is finished, so it keeps being tuned against real work. Speed does not come at the cost of quality: we use AI for the routine part of development, people with many years of experience design the architecture and data model, and the whole process is certified to ISO 9001 and ISO/IEC 27001.
When is a custom CRM worth it, and when is an off-the-shelf one enough?
If the team is small and the process standard, an off-the-shelf CRM such as Raynet or Pipedrive is enough, and we will recommend one. A custom CRM pays off when a key step runs in Excel anyway, when per-user licences grow with the team, or when sales has to connect with production, service or invoicing.
Can the CRM connect to our accounting, e-shop or warehouse?
Yes, integrations are a normal part of the project. The system can, for example, pull company details from the business register by company number, take over orders from an e-shop, or prepare data for accounting and payroll. What connects and how is agreed in the analysis at the start.
What about the data we have in Excel or an old system?
We migrate it. For Elmont-ZH we carried companies, customers, the price list and the quote history over from the old system, plus more than 3.5 GB of attachments linked to the right records. Deciding what to migrate, and what after all those years is junk, is usually harder than the migration itself.
Do we need to know exactly what we want from the start?
No. We start by analysing how the company works today and where it gets stuck. That analysis sets the scope of the first version. Further modules are added in stages, once it is clear what the team actually uses.
Where do you work?
Our offices are in Bratislava and Brno, and we build CRM systems for companies across Slovakia and the Czech Republic. The first meeting about your processes can be in person or online.
Horní Libochová and around
The same service is offered in the neighbouring towns and in the district and regional centres.
- Population
- 194
- From BeCode's registered office · Brno, as the crow flies
- 40 km
- District
- Žďár nad Sázavou District
- Region
- Vysočina Region
District town
Regional capital
Let's walk through your processes together.
Tell us what's broken in your company. We'll show what can be automated and what it would cost — within 24 hours.